Heritage Smoke House

1. Introduction

Brand Heritage Smoke House (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, request services, or otherwise interact with us.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information

• Order details

• Event or catering details

Non-Personal Information

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and tracking information

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Provide catering and grilling services

• Respond to inquiries and customer service requests

• Send order confirmations and updates

• Improve our website and services

• Comply with legal and regulatory requirements

• Prevent fraud and protect our business

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

• Payment processing providers

• Shipping and delivery partners

• Service providers assisting with website operations

• Legal authorities if required by law

All third parties are required to maintain the confidentiality of your information.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Improve user experience

• Analyze website traffic

• Enhance functionality

You can modify your browser settings to decline cookies if you prefer.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location (including the United States and Canada), you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your information

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders and services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

9. Children’s Privacy

Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

11. International Data Transfers

If you are accessing our services from Canada or outside the United States, your information may be transferred and processed in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Brand Heritage Smoke House
📍 Baltimore, Maryland, USA
📞 Phone: [Your Phone Number]
📧 Email: [Your Email Address]